What format files can I use and how should they be formatted?

Excel or CSV file (only). The first line of the file must be the header names (e.g. Rank, Name, Bib Number etc.) No more than 64 columns are permitted in your file. Do not have any titles or empty lines before the header.

Mandatory fields are:

Name (either as one field or separate ‘First Name’ and ‘Last Name’ fields) Bib number Finish Time

Optional fields include:

Event (if multiple events or distances are included in the same file)
 Overall Rank Gender Gender Rank Category
 Category Rank
 Club Rank
Age (years) Nationality
 Start Time (time of day)
 Split Time(s)
 Custom fields (maximum 20)

How do I map my data fields with the supported data fields (columns) online?

Once uploaded, the fields from your file will be displayed (Columns of your file) alongside the supported fields (Columns to show online) for the final results page. The system will automatically map the obvious columns (e.g. if you have a column called ‘Name’ in your file, it will automatically map it to the Name field etc…) You can map any remaining fields simply by dragging and dropping them in the correct destination field. To re-map a mapped column simply drag and drop to the new location to un-map a mapped column simply click the ‘x’ in the ‘Columns to show online’ column. Use the Edit icon to rename any of the columns in the ‘Columns to show online’ column. Any unmapped columns will be ignored and will not show online.

Can I upload and display results from multiple (event/race) distances within the same singular event file upload? E.g. results from ‘Sprint’ and ‘Olympic’ distance races in the same event or results from 5K and 10K distances within the same event.

Yes, just include an extra field in your upload file and select it as the ‘Event’ field. Unique rankings should be included for each race/distance. Separate distances will be selectable on the final results page.

Can I include split times?

Yes, you can include times for split points (up to 20). Just link all the split time fields from your file to the ‘Split Time’ field and use the Edit option to name each split time.

The fields from the file I uploaded are not showing system will use the first line in the file you upload to identify the fields. Please check that there are no blank lines before the headers in your file and that there is no other text (Event title, date, etc…) or image before the header.

Can I publish 2 finish times (e.g. a net and a gross time)?

Yes, although the ‘Finish Time’ field can only accept one value you can add another using the Custom fields. You can add Custom fields for text, times or numbers. Use the Edit option to change the name of the custom field to describe the information you’re displaying.

DNS & DNF results is designed to display data and results from all participants (if desired), whether they rank or are scored as DNS (Did Not Start) or DNF (Did Not Finish). If you choose to include these participants’ names and times use DNS or DNF in both the ‘rank’ and ‘finish time’ fields in the file you upload.

DQF participants

Use the code DQF in the rank field for DisQualiFied participants if you would like to include them in the results but not in the rankings. You can also include their finish time.

Can I add any other fields to my results?

Use the ‘custom’ fields to add any information that doesn’t match any of the predetermined fields. You can assign 3 types of custom fields: text, number or time. Use the edit option to rename these fields.

My very own page

When creating your account at you have selected your own URL (web link) e.g. which you can publish/promote as the place for your participants to locate all the results of your events. As you are required to categorize, by discipline, each set of results you publish, you will also (if desired) be able to publish URLS such as where all your triathlon events will be grouped. Your Events. Your Results.

Result Queries

Participants (or even general visitors to your results pages) can send you, the event organizer, a ‘Result Query’ through our online system. When a new query is submitted you will receive an email notification and you can view the query in full and respond to it from your account. Replies you send will be received by email and the recipient will be able to reply to your email which again will appear, conversation style, in your account. Once a query has been resolved you can ‘close’ it, this archives the conversation to ‘Closed’ queries (you will be able to re-open this, should you need to) and confirms the issue has been closed to the person who submitted the query.